AbbVie Deutschland GmbH & Co. KG

This means: Consult scientific business partners in any area associated with the planning, procurement, provision, delivery, management, maintenance and effective business use of IT systems and lab instruments Lead discussions with lab instrument and software suppliers Coordinate with other technology partners to define solid architecture and to ensure adequate implementation of integration with other systems, data storage, compliance and security controls. Coordinate external service provider or contractors that are fulfilling Lab IT tasks in projects or providing Lab IT services. Work with the Business Relationship Manager and the Solution Architects to drive process improvements and IT solutions across the lab environment Maintain knowledge of the capabilities of existing lab instruments and technologies in use across the business area and leverage this knowledge in supporting creation and maintenance of solution roadmaps Identify solutions, assess feasibility and make recommendations, typically seeking to explore and leverage new or existing IT solutions Translate business requirements into technology requirements and oversee business requirements being met during projects Responsible for technical coordination of activities related to: routine maintenance, problem resolution escalation, inventory management, deployment coordination and post-implementation assistance for computing devices Develop and maintain strong relationships with lab stakeholders and partners in other technology organizations Responsible for interfacing key customers for obtaining «voice of customer» feedback in order to enhance service quality